HAPS November Newsletter

Welcome to our November Newsletter.

Remembrance Day, a day to remember

11th November is Remembrance Day (also known as Poppy Day owing to the tradition of wearing a remembrance poppy) This is a Memorial Day observed in Commonwealth member states since the end of the First World War to honour armed forces members who have died in the line of duty.  Everyone is encouraged to hold a two-minute silence at 11am on 11th November as a sign of respect and a time of reflection.

 

Online ordering

 Did you know that you may be able to request your medication directly from your personal health record?

If you have access to the internet and would like to know more about this, then please ask our coordinators when you next call in.

 

Stoma support groups

Would you like to be in touch with other individuals who may have shared the same experiences as you? The following groups all welcome new members and contact details are below;

Colostomy UK; Support – Colostomy UK – Supporting and empowering you

https://www.colostomyuk.org/support/

Ileostomy association We are strong – Ileostomy & Internal Pouch Association

https://iasupport.org/information-support/

Urostomy association. The Urostomy Association – Support & Information for patients and carers

https://urostomyassociation.org.uk/supporting-someone/how-we-can-help/

 

Connect Prescription Services Website

We will be posting live information on the service phone-lines on the website. There’s information on how to order your prescriptions, frequently asked questions, and some useful contacts. The link to access this is below;

https://connectprescriptions.com/

 

 

Ways to Order

In addition to telephoning in your order you can also email your prescription when it is due. Simply confirm your details (Name, DOB, address) and the items required. We will process the request and respond to your email with confirmation of receipt. Please forward your request to;

mailto:connectservices.hccg.HAPS@nhs.net

Please be aware, if you are planning a holiday to order your supplies within plenty of time.

 

Busy times on the phone lines

 Our busy periods on the phone lines tend to be Monday all day.

Our quietest times on the phones tend to be our extended hours between 17.00-20.00 Monday and Wednesday and Saturday mornings between 09.00-13.00

 

Bank holiday closed dates 2022

Saturday 24th December 2022

Monday 26th December 2022

Tuesday 27th December 2022

Saturday 31st December 2022

Monday 2nd January 2023