Welcome to our October Newsletter.
International Coffee Day
October 1st is international coffee day. According to historical records, Coffee is originally from Ethiopia, and its discovery in Africa comes with an interesting story. Around the 700s AD, a herd of goats started acting strangely, almost as if they were dancing. Their owner, Kaldi, discovered that they were eating a sort of red bean and concluded that was the cause of their behaviour. Kaldi decided to share his findings with a monk who required something that could help him to stay awake all night as he prayed; but another story claims that the monk refused and threw the beans into the fire and the pleasing aroma that came from it was just wonderful.
Did you know that you can request your medication directly from your personal health record? SystmOnline is a website and app which allows patients to view their electronic medical record as well as providing other features such as ordering repeat prescriptions. If you have access to the internet and would like to know more about this, then please ask our coordinators when you next call in.
Stoma support groups
Would you like to be in touch with other individuals who may have shared the same experiences as you? The following groups all welcome new members and contact details are below;
Colostomy UK; Support – Colostomy UK – Supporting and empowering you
Ileostomy association We are strong – Ileostomy & Internal Pouch Association
Urostomy association. The Urostomy Association – Support & Information for patients and carers
Connect Prescription Services Website
We will be posting live information on the service phone-lines on the website. There’s information on how to order your prescriptions, frequently asked questions, and some useful contacts. The link to access this is below;
Ways to Order
In addition to telephoning in your order you can also email your prescription when it is due. Simply confirm your details (Name, DOB, address) and the items required. We will process the request and respond to your email with confirmation of receipt. Please forward your request to;
Please be aware, if you are planning a holiday to order your supplies within plenty of time.
Our busy periods on the phone lines tend to be Monday all day and the first and third Wednesday afternoon of each month. Tuesdays after a bank holiday are also very busy and wait times on the phone may be longer. We apologise for any delay during these times.
Our quietest times on the phones tend to be our extended hours between 17.00-20.00 Monday and Wednesday and Saturday mornings between 09.00-13.00
Bank holiday closed dates 2022
Saturday 24th December 2022
Monday 26th December 2022
Tuesday 27th December 2022
Saturday 31st December 2022
Monday 2nd January 2023